Skip to content
Español

Customer Relations Representative - State Farm Agent Team Member

Full Time in Philadelphia, PA

Responsive recruiter
Benefits
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Bilingual Customer Relations Representative – Service with a Sales Edge!
Are you a bilingual (Spanish-English) customer service professional who thrives on helping others? Do you enjoy building relationships while identifying solutions that truly benefit clients? If so, The Lowber Agency wants you on our team!
As a Customer Relations Representative, you’ll be the trusted connection between our agency and our clients—providing exceptional service while proactively recommending insurance solutions. Your ability to communicate effectively in both Spanish and English will allow us to better serve our diverse community.
Why Join Us?
  • Make a Difference – Help Spanish- and English-speaking clients navigate their insurance needs with confidence.
  • Service + Sales Growth – Earn while you assist by identifying in-book sales opportunities.
  • Bilingual Advantage – Use your language skills to expand our agency’s reach and impact.
  • Career Advancement – Ongoing training, licensing assistance, and growth opportunities.
  • Supportive Team Culture – Work in a positive, inclusive environment where your contributions matter.
  • Competitive Compensation – Base pay plus performance incentives for retention and sales.
What You’ll Do
  • Deliver Exceptional Customer Service – Assist clients with policy inquiries, updates, and claims support.
  • Educate & Advise – Conduct needs-based policy reviews to ensure clients have the right coverage.
  • Identify Sales Opportunities – Proactively recommend additional products that align with customer needs.
  • Develop & Maintain Client Relationships – Become the go-to trusted resource for insurance solutions.
  • Support Agency Growth – Generate referrals and promote our services to new and existing clients.
What We’re Looking For
  • Bilingual (Spanish-English) Required – Communicate effectively with a diverse client base.
  • Strong Communicator – Confident, personable, and clear in all interactions.
  • Customer-Focused Mindset – Passion for providing outstanding service and support.
  • Sales-Driven Service – Ability to recognize and act on in-book sales opportunities.
  • Detail-Oriented & Organized – Manage multiple accounts with accuracy and efficiency.
  • Licensed or Willing to Obtain – Must meet state insurance licensing requirements (we’ll guide you through the process).
Ready to Build a Rewarding Career?
If you're excited about combining exceptional service with sales success, we want to hear from you!
Apply today and grow your career with The Lowber Agency, where customer care meets opportunity!
Compensation $45,000.00 - $65,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none