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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of T H

T H

July 30, 2026

5  out of  5
rating by T H
"Wouldn’t go nowhere else think that’s says a lot…."
We responded:
"Thank you so much for your 5-star review! We’re genuinely grateful that you had such a positive experience and that you “wouldn’t go anywhere else.” That means a lot to our team and confirms we’re doing things the right way.

We’re especially glad to hear you found our service reliable, helpful, and worth your time. Your kind words motivate us to keep delivering the quality you expect.

Thank you again for choosing us and for taking the time to share your feedback. If you ever need anything in the future, we’ll be here—just say the word!"
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Gail Mapp

June 29, 2026

5  out of  5
rating by Gail Mapp
"We are pleased to report that all business has been conducted by Mr. Andrew Bunk was highly satisfactory. Mr. Andrew Bunk has been most helpful in providing informative information and advice. Professional company I must say. Thank you"
We responded:
"Gail, thank you for your positive feedback! We're delighted to hear that Andrew provided you with helpful information and advice. We take pride in our professionalism and are glad that your experience met your expectations. If you need any further assistance or have more questions, please don't hesitate to reach out. We appreciate your support!"
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Karina

June 24, 2026

5  out of  5
rating by Karina
"I had an excellent experience working with Kelvin and all his staff. They were professional, knowledgeable, and took the time to explain everything clearly. They made the entire process easy to understand and ensured that we received all the discounts available to us. Their dedication, patience, and outstanding customer service truly went above and beyond. I highly recommend them to anyone looking for an insurance agent who genuinely cares about their clients and works hard to get them the best coverage and savings possible."
We responded:
"Karina, thank you so much for the wonderful review! We’re truly glad to hear you had an excellent experience with Kelvin and the team. Our goal is to make the process clear and easy, and we’re happy we could help ensure you received every available discount. We truly appreciate your recommendation and look forward to continuing to support you!"
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Rafael Droz

June 24, 2026

5  out of  5
rating by Rafael Droz
"Great service, answered all the questions I had asked by customer service. Will look forward to state farms excellent capabilities. Thank you"
We responded:
"Rafael, thank you for the kind review! We’re so glad our customer service team was able to answer all your questions and provide great service. We appreciate you choosing State Farm, and we look forward to continuing to support you. Thanks again!"
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Tony

June 17, 2026

5  out of  5
rating by Tony
"Met Kevin today for the first time, Super friendly, and a good conversationalist. Looking forward to working with you in the future Kevin!"
We responded:
"Tony, thank you so much for the kind review! We really appreciate you taking the time to let us know how your appointment went.

It makes us happy to hear you connected with Kevin and that the conversation felt easy from the start. Building trust and making things understandable is important to our us, and we’re glad that came through for you.

We’re looking forward to helping you again in the future—please don’t hesitate to reach out anytime you need support. Thanks again!"
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Luis Maldonado

June 15, 2026

5  out of  5
rating by Luis Maldonado
"I wouldn't want to be at any other office, this place and it's people provide great services to me and my wife! 14 years and many more to come. Thank you Kevin and your wonderful team, specially Esmerlani who helped us out this morning with some Auto related things."
We responded:
"Luis, thank you so much for your wonderful 5-star review! We truly appreciate your continued trust for the past 14 years—and we’re just as excited to be here for many more to come.

We’re so glad to hear that you and your wife have always felt well taken care of, and that our team consistently delivers great service. We’ll absolutely pass along your kind words to Esmerlani and we’re thrilled she was able to help you this morning with your auto-related questions.

Thank you again for choosing Kevin Lowber’s office. We’re grateful to have you as customers!"
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Cristobalina Tapia Peralta

June 15, 2026

5  out of  5
rating by Cristobalina Tapia Peralta
"He recibido un servicio Excelente durante el 2014. Y tienen buenos precios. Por eso nos hemos quedado con State Farm."
We responded:
"Thank you so much for your Google review! We really appreciate your feedback and are happy to hear you received excellent service back in 2014 and that you’ve found our prices to be competitive.

It means a lot that you’ve chosen to stay with State Farm through the years. We’re committed to continuing to provide the same level of service and support you’ve come to expect.

Thank you again for your trust—we’re grateful to have you as a customer."
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Juan Sanchez

June 9, 2026

5  out of  5
rating by Juan Sanchez
"Always treats me well and amazing service! I always recommend my family here."
We responded:
"Juan, thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience.

We’re so glad to hear that our team has consistently treated you well and provided the kind of service you deserve. Knowing that you feel confident enough to recommend us to your family means a lot—it’s the greatest compliment we can receive.

Thank you again for choosing Kevin Lowber’s office. We’re here whenever you need anything."
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Eugenia Little

June 8, 2026

5  out of  5
rating by Eugenia Little
"Kevin Lowber's office is an excellent office with amazing customer service, specially Esmerlani who was of great help with my homeowners insurance and setting up an auto claim!

Ps. I always love receiving his personalized greeting cards, makes me feel valued!"
We responded:
"Eugenia, thank you so much for the wonderful 5-star review! We truly appreciate you taking the time to share your experience.

I’m especially glad to hear that Esmerlani was such a great help with your homeowners insurance and with getting your auto claim set up. We’ll be sure to pass along your kind words.

And I love hearing that you enjoy the personalized greeting cards—your feedback means a lot to our team.

Thanks again for choosing Kevin Lowber’s office. We’re grateful to have you!"
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wanda brevan

June 3, 2026

5  out of  5
rating by wanda brevan
"Esmerlani was very helpful with me and my sister this morning!"
We responded:
"Wanda, thank you so much for your wonderful feedback! We're delighted to hear that Stephanie was able to help you secure such incredible savings on your policies. She truly cares about finding the best solutions tailored to each client’s needs, and it’s great to know her dedication made a difference for you. If you have any questions or need assistance in the future, please don’t hesitate to reach out—we’re always here to help!"
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Anna Warner

May 15, 2026

5  out of  5
rating by Anna Warner
"Esmerlani has excellent customer service skills
She was patient and very informative with all questions I had.."
We responded:
"Anna, thank you for your fantastic review! We're so glad to hear that Esmerlani’s patience and informative approach made a positive impact on your experience. Providing excellent customer service and clear, helpful information is very important to us, and we’re thrilled that Esmerlani delivered just that. If you have any more questions or need further assistance, please don’t hesitate to reach out!"
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Curtis Harp

May 15, 2026

5  out of  5
rating by Curtis Harp
"Thank you to Esmerlani for her help and attention! She was very wonderful."
We responded:
"Curtis, thank you for your wonderful review! We’re delighted to hear that Esmerlani provided you with attentive and exceptional service. She truly strives to make every customer feel valued and supported. We appreciate your kind words and look forward to assisting you again in the future!"
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Rose Ortega

May 15, 2026

5  out of  5
rating by Rose Ortega
"Esmerlani was very helpful with all of my questions about my Auto and Home Policy!"
We responded:
"Rose, thank you so much for your kind words! We're thrilled to hear that Esmerlani was able to assist you thoroughly with your Auto and Home Policy questions. Providing helpful and attentive service is our top priority, and your feedback means a lot to us. If you ever need anything else, don’t hesitate to reach out!"
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Juan brens

May 12, 2026

5  out of  5
rating by Juan brens
"Muchas gracias a Esmerlani por se tan amable y ayudar con mi police de auto!"
We responded:
"Juan, thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re delighted to hear that Esmerlani was able to assist you with your car and that you had a positive experience. Providing attentive and helpful service is our top priority, and it’s wonderful to know that Esmerlani exemplified this during your visit. We truly appreciate your support and look forward to serving you again in the future! If you ever need anything else, please don’t hesitate to reach out."
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Bobbi W

May 4, 2026

2  out of  5
rating by Bobbi W
"Wish I could say something nice about this agency but it’s hard to get into contact with them because no one answers the phone, so if you need to make policy changes or have questions you have to email and they might email or call back. One of their agents had screwed up my renewal last year as well so I had to pay fines. It took forever for them to contact me back after calling and emailing. I don’t feel like they take proper care to their clients. Seems like once they get your business you’re on your own. I know for next time"
We responded:
"Bobbi, thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you experienced while trying to reach us and for the issues related to your policy renewal. This is certainly not the level of service we strive to provide, and we take your concerns very seriously.

We understand how important timely communication and accurate handling of policy matters are, and we regret that we fell short in your case. Please know that your feedback has been shared with our team to help improve our processes and ensure better responsiveness moving forward.

We would appreciate the opportunity to make this right and regain your trust. If you’re open to discussing this further, please feel free to contact us directly.

Thank you again for your honest feedback, and we hope to have the chance to serve you better in the future."
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Sepeda Sepeda

April 15, 2026

5  out of  5
rating by Sepeda Sepeda
"La atención al cliente es excelente. Julio siempre me ayuda"
We responded:
"Thank you for taking the time to leave such a wonderful 5-star review! We’re delighted to hear that Julio has consistently provided you with excellent customer service. At Kevin Lowber State Farm, we strive to ensure every customer feels valued and well-supported, and it’s rewarding to know that Julio’s dedication has made a positive impact on your experience. We truly appreciate your continued trust and look forward to serving you for many years to come! If there’s ever anything more we can do for you, please don’t hesitate to reach out."
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Miguel Roman

April 7, 2026

5  out of  5
rating by Miguel Roman
"Esmerlani was very helpful with all my questions today!"
We responded:
"Miguel, thank you so much for taking the time to share your experience! We’re thrilled to hear that Esmerlani was able to provide helpful and thorough assistance with all your questions. Delivering excellent customer service is our top priority, and it’s wonderful to know that Esmerlani made a positive impact on your visit. If there’s anything else you need or any way we can support you further, please don’t hesitate to reach out. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Lily Nieves

April 3, 2026

5  out of  5
rating by Lily Nieves
"Julio was amazing to work with. He listened to my concerns and gave me ideas on where I could save some money. Pros and cons of every choice that I made so I made a very informed decision."
We responded:
"Lily, thank you so much for your kind words! We’re thrilled to hear that Julio was able to listen to your concerns and provide helpful advice to guide your decisions. Our goal is always to ensure our clients feel informed and confident every step of the way. We appreciate your trust and look forward to working with you again in the future!"
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Ozzie Quintero

March 31, 2026

5  out of  5
rating by Ozzie Quintero
"It’s been many years since I’ve had the pleasure of working with Kevin Lowber as my insurance agent, and it’s always great service, profesionalism and courtesy…"
We responded:
"Ozzie, thank you very much for your thoughtful and generous review. It truly means a lot to me to have had the opportunity to work with you over the years. Providing excellent service, professionalism, and courtesy is at the core of what I strive for, and I’m delighted to hear that your experience has consistently reflected that. Building long-lasting relationships with clients like you is incredibly rewarding, and I’m always here to assist with any of your insurance needs moving forward. Please feel free to reach out anytime—I look forward to continuing to serve you in the years ahead!"
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Negro Pagan

March 27, 2026

5  out of  5
rating by Negro Pagan
"She was very helpful"
We responded:
"Negro, thank you for your wonderful 5-star review! We’re thrilled to hear that Esmerlani was very helpful and made a positive impact on your experience. She is a valued member of our team, and your feedback truly means a lot to us. If you ever need assistance in the future, please don’t hesitate to reach out!"
Profile photo of Julio C Brito Munoz

Julio C Brito Munoz

March 24, 2026

5  out of  5
rating by Julio C Brito Munoz
"good service"
We responded:
"Julio, thank you so much for your kind words! We’re delighted to hear you had a great experience with our service. Providing excellent service to our customers is our top priority, and your feedback means a lot to us. We look forward to serving you again soon!"
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Perla Aponte

March 24, 2026

5  out of  5
rating by Perla Aponte
"Muy buenos me ayudaron muy rápido buscando una póliza para mi casa y auto quedé muy satisfecha por todo lo que me ayudaron"
We responded:
"Perla, thank you so much for your kind words! We're delighted to hear that we could assist you quickly and effectively with your home and auto policies. Your satisfaction is our top priority, and we're here whenever you need us."
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Lissette Galloza

March 20, 2026

5  out of  5
rating by Lissette Galloza
"Exceptional Service, Genuine Care, Highly Recommend Kevin Lowber at State Farm.

Kevin has been my mother’s State Farm insurance agent for years, and even after she relocated to Delaware, she chose to stay with him, and now I truly understand why.

His level of care, attention to detail, and genuine concern for his clients is unmatched. While I was handling my mom’s affairs, Kevin was truly a blessing. One moment I will never forget was when he asked if he could say a prayer with me, it was heartfelt, genuine, and brought so much comfort during a very difficult time.

Kevin goes far beyond what you would expect from an insurance agent, he truly cares. I’m grateful for his support and highly recommend him to anyone looking for a reliable, compassionate State Farm agent who will make sure you are both covered and cared for."
We responded:
"Lissette, thank you so much for your heartfelt and thoughtful review. It’s wonderful to hear how Kevin’s genuine care and dedication made such a meaningful difference for you and your mother during a challenging time. Kevin always strives to go above and beyond for his clients, and your kind words are a testament to his commitment. We deeply appreciate your recommendation and are here to continue providing the exceptional service and support you deserve. If you ever need anything, please don’t hesitate to reach out"
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Yosandra Millord

February 27, 2026

5  out of  5
rating by Yosandra Millord
"Exactamente servicio"
We responded:
"Yosandra, thank you very much for your concise feedback! We’re delighted to hear that our service was exactly what you expected. Providing precise and reliable service is our top priority, and your comment encourages us to continue maintaining these high standards. If you have any additional suggestions or need further assistance, please don’t hesitate to reach out. We truly appreciate your support!"
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Angel Lagomasini

February 24, 2026

5  out of  5
rating by Angel Lagomasini
"Esmerlani was very helpful and resourceful with updating my homeowners policy!"
We responded:
"Angel, thank you so much for your kind words! We’re thrilled to hear that Esmerlani was helpful and resourceful in updating your homeowners policy. Providing excellent service and support is our top priority, and we’re glad Esmerlani was able to make the process smooth and easy for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!"