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Customer Service Representative - State Farm Agent Team Member

Full Time in Philadelphia, PA

Responsive recruiter
Benefits
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
Position Overview
Are you ready to make an impact in a dynamic team environment? A successful State Farm Agent is seeking a passionate and qualified Bilingual Customer Service Representative to join our winning team. We are looking for an energetic professional who thrives on building relationships and delivering exceptional customer experiences in both English and Spanish. This is an exciting opportunity for a motivated self-starter who is eager to contribute to business growth through meaningful, value-based conversations. With excellent income and growth potential, your rewarding career begins here!
Key Responsibilities
  • Build and nurture strong customer relationships through consistent follow-up and engagement, effectively communicating in both English and Spanish.
  • Employ a customer-focused and needs-based review process to educate customers about various insurance options tailored to their unique circumstances.
  • Generate leads, schedule appointments, and accurately identify customer needs to recommend the most suitable products and services.
  • Collaborate with team members to enhance service delivery and client satisfaction.
Qualifications
  • Genuine interest in marketing products and services tailored to customer needs.
  • Outstanding communication skills, with proficiency in written, verbal, and listening capacities in both English and Spanish.
  • People-oriented mindset with a strong focus on customer satisfaction.
  • Detail-oriented individual with a commitment to quality and accuracy.
  • Proactive problem solver with a positive attitude towards challenges.
  • Comfortable learning and utilizing computer functions and software.
  • Proficiency in working collaboratively within a team environment.
Why Join Us?
  • Competitive compensation with performance-based incentives.
  • Opportunities for professional development and career advancement.
  • Supportive and inclusive work atmosphere focused on team success.
  • A chance to be part of a reputable company that values its employees and community.
If you are motivated to succeed and envision yourself thriving in this role, we invite you to complete our application. We look forward to connecting with you about the next steps in the interview process!
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation $50,000.00 - $70,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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